Question 1

How much does laundry cost?

Accepted Answer

Our pricing is based on weight (per kilogram). Regular laundry, Express, and Special Care each have different rates. Check our Pricing page for the latest prices. There is a minimum order of Rp 75,000 before tax.

Question 2

How long does laundry take?

Accepted Answer

Our Regular and Super Express services are ready within 24 working hours. Need it faster? Our Express service is ready in just 5 hours. Working hours are Monday to Friday 8 AM to 8 PM and Saturday and Sunday 10 AM to 5 PM.

Question 3

How can I pay?

Accepted Answer

We accept Cash (in store) or online payment (Credit Card / QRIS). Payment is made when you pick up your laundry, or you can pay online using the payment link we send via WhatsApp. The final price may vary slightly from the estimate if stains need treatment or items require special care.

Question 4

Where can I find an ATM nearby?

Accepted Answer

There are several ATMs within walking distance. The nearest ones are at Batu Bolong area (BCA and BNI ATMs) and at the Canggu main road near Finns Recreation Club. Ask our staff for directions.

Question 5

Can I drop off my laundry without an appointment?

Accepted Answer

Yes, absolutely! Just walk in during our opening hours. No appointment needed. Our staff will weigh your laundry, check for stains and delicate items, and give you an estimate right away. You can also order online and skip the queue.

Question 6

Do you offer pickup and delivery?

Accepted Answer

Yes! We offer pickup and delivery in the Canggu area and surroundings. Delivery fees are based on the zone. You can also send your laundry via Gojek. Message us on WhatsApp to arrange pickup or delivery.

Question 7

Can you handle delicate fabrics?

Accepted Answer

Yes! Our Special Care service is designed for delicate items like silk, wool, and designer pieces. We hand wash and air dry these items with extra attention. Every item is scanned for care labels, and a specialist checks items without labels.

Question 8

What if something gets damaged?

Accepted Answer

We take great care with every item. At intake, we document everything with photos so there is full transparency. If something does get damaged during the process, we have a fair compensation policy. We will always contact you first if we find any issues.

Question 9

Do you offer services for businesses?

Accepted Answer

Absolutely! We work with hotels, villas, restaurants, spas, gyms, yoga studios, and other businesses in Bali. We offer custom pricing, priority service, and regular scheduled pickups. Contact us for a tailored quote.

Get in Touch

Send a Message

Prefer WhatsApp?

Frequently Asked Questions

Address

WhatsApp

Opening hours

How to find us